Privacy Policy

Last Updated: September 2, 2026

At Giftchills, we are committed to protecting your privacy and keeping your personal information secure. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or create an account.

Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and delivery address
  • Payment confirmation details (such as transfer receipts uploaded at checkout)
  • Order history and account preferences
  • Account login credentials

How We Use Your Information

We use the information we collect to:

  • Process and fulfil your food orders
  • Confirm payments and communicate about your orders
  • Arrange delivery or pickup where applicable
  • Improve our website, menu, and customer experience
  • Respond to enquiries, complaints, and support requests
  • Prevent fraud and maintain account security

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only when necessary to:

  • Confirm and process your orders
  • Arrange delivery through trusted delivery partners
  • Operate and maintain our website and ordering system
  • Comply with legal obligations

Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access and update your account information
  • Request correction of inaccurate details
  • Request deletion of your account and associated data
  • Contact us with questions about how your data is used

Cookies

We use cookies and similar technologies to improve your browsing experience, remember preferences, and understand how our website is used. You can manage cookie settings through your browser.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@giftchills.com or through our Contact page.

Thank you for choosing Giftchills.